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CUSTOMER CARE 

We love sharing our passion for Swimming & Multisport and believe great equipment can make all the difference.  We are all about living and training simply, carrying high-quality products that will enhance your training experience - without anything extra.

 

At Tri Hub, we have a simple philosophy - no matter how you train, you should feel good about it! We want to help you train happy.

We understand that sometimes a style or fit might not be quite right for you.  We want to make your shopping experience easy. 

 

If you are not completely satisfied with your product for any reason, and it is a returnable item, simply return it to us within 14 days for a full refund.  If you purchased online and need to return or exchange an item, the process is easy.  Return the item to us in-store, or via mail.  Once we process the return we will issue you a full refund. 

 

All return / exchange shipping expenses  are the responsibility of the customer.  

Return Process
Easy Return
If you are returning your item and you ordered online, you can return in-store or by mail.  When returning by mail you will need to ship the item back to us.  Sorry, we are unable cover shipping on returns.
Start with a look at our full Return Policy
I am returning or exchanging my product within 14 days.
Easy Exchange
If you are exchanging your item for another size or style, you will need to return your item and re-order a different size.

Have any questions or concerns? 

We’re always ready to help!

Please fill the contact us form below

CONTACT

Thanks for getting in touch!

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